01 Contact

Send a route, get a written quote

Tell us the pickup city, the destination, the travel date and the passenger count. We reply with a fixed price for the chosen vehicle class, the waiting allowance and any conditional fees, so nothing is added after you confirm.

Quote reply
2 hours Business hours, Mon to Sat 08:00 to 20:00
Quote validity
24 hours Price held from the moment we send it
Booking lead time
12 hours Earlier notice helps on Kyiv, Lviv, Odesa and Dnipro routes
Weekend requests
Same day Saturday and Sunday requests answered until 18:00

Requests sent outside business hours are queued for the next working morning. Use the route quote form for the fastest written answer, or call the office if the transfer is within 24 hours.

05 / Route quote

Plan your private intercity transfer

Send your route and travel date. We reply with vehicle class, known charges, waiting allowance and cancellation terms before you confirm.

Replies within one business day, 09:00–19:00 Kyiv time. Call +380 688 224 2017 for same-day changes.

05 — Office

Office details and operating hours

Every transfer is booked in advance, so most of our working day happens on the road coordinating routes. Call or write to confirm a schedule, and a coordinator will answer with vehicle class, known charges and waiting allowance before anything is confirmed.

Office address
Office 12, 5B Yevhena Konovaltsia St
Kyiv, 01133, Ukraine
Operating hours
Monday to Friday, 08:00 to 20:00
Saturday, 09:00 to 17:00
Sunday closed; the line stays open for confirmed trips only
Visits
By appointment, so the desk is not left unattended while a driver is out on a scheduled route.

sustainwablebluerprint.com, LLC · EDRPOU 31478510 · Managing Director: Robert Lopez

06

Response notes

What happens after you send a route request

Quotes are prepared by a person, not an automated reply. Timings below apply to requests that include a pickup address, a destination and a travel date.

Reply windows

  • Route quotes: within 2 business hours, 08:00 to 20:00 Kyiv time.
  • Routes over 500 km or multi-day itineraries: up to 4 business hours.
  • Requests sent after 20:00 are answered the next business morning.

If a transfer falls short

Send the booking reference, travel date and a short description to contact@sustainwablebluerprint.com or call +380 688 224 2017. We acknowledge complaints within one business day and reply in full within five business days. Cases that stay unresolved are escalated to the Managing Director at the registered address below.

Conditions that change a booking

  • Road closures, snow or checkpoints can extend estimated durations; waiting beyond the agreed allowance is charged at the rate quoted before confirmation.
  • A vehicle class substitution requires your agreement in writing and is never a lower class at a higher known charge.
  • Luggage beyond the confirmed count is accepted only if the assigned vehicle has the space.
  • Border crossings are quoted as a separate arrangement, subject to document checks.

Legal details

Operating entity
sustainwablebluerprint.com, LLC
Registration code (EDRPOU)
31478510
Registered address
Office 12, 5B Yevhena Konovaltsia St, Kyiv, 01133, Ukraine
Managing Director
Robert Lopez

Confirmations, waiting allowances and refunds are governed by the Booking, Cancellation and Refund Policy and the Terms of Service.